Author Topic: $50 Gift Card from TM  (Read 445 times)

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Offline G. Augusto

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$50 Gift Card from TM
« on: March 19, 2009, 05:17:07 PM »
From email...

Quote
fromNotification <Notification@ticketmaster.com>
reply-toRightNowIncomingMail <ticketmasterus@mailca.custhelp.com>
to
dateThu, Mar 19, 2009 at 5:12 PM
subjectTicketmaster Alert for Phish-- Event Update
mailed-byticketmaster.com

hide details 5:12 PM (1 minute ago) Reply


Dear Phish fan:

Unfortunately, the tickets that you ordered from Ticketmaster for performances of Phish scheduled at the Red Rocks Amphitheatre between the dates of July 30th and August 2nd, 2009 were put on sale inadvertently, allowing you to order tickets before they were supposed to have been released for sale to the general public. The sale of these tickets prior to the scheduled onsale date was the result of an inadvertent error on the part of Ticketmaster. While we strive to be perfect, errors do occur, albeit rarely. Per our stated policy and our practice Ticketmaster refunds purchases in such situations and cancels the tickets. In this case, while we asked the credit card companies for an authorization code at order time, we did not and will not charge your card for the purchase price and have canceled your order for tickets.
In addition, wed like to show our sincere regret for this error by providing you with a gift certificate in the amount of $50.00 that is redeemable for any purchase for tickets to qualifying events on Ticketmaster.com or through our call centers as long as your order was in accordance with our standard order guidelines. You should receive this gift certificate in the next two weeks.

We are sorry that we were not able to provide you with the tickets you ordered and hope that we will have the chance to serve you better in the future. We encourage you to visit Ticketmaster at the scheduled onsale for Phish at Red Rocks currently scheduled for Thursday March 26, 2009 at 12:00 pm MT.

Sincerely,
David Butler
President
Ticketmaster North America

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If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or
use of any of the information contained in or attached to this message is STRICTLY PROHIBITED. If you
have received this transmission in error, please immediately notify the sender by reply email, and
destroy the original transmission and its attachments without reading or saving them. Thank you.


Offline slslbs

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Re: $50 Gift Card from TM
« Reply #1 on: March 19, 2009, 05:19:03 PM »
Quote
The sale of these tickets prior to the scheduled onsale date was the result of an inadvertent error on the part of Ticketmaster. While we strive to be perfect, errors do occur, albeit rarely.

by errors, do they mean that some tix actually get to the public instead of TicketsNow???
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Offline Blaise

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Re: $50 Gift Card from TM
« Reply #2 on: March 19, 2009, 05:53:24 PM »
ya, just got this as well. Well, the whole situation was pretty shitty but at least sometime down the road I will get to see a 50 show for free.

btw, how much are these tickets on ticketsnow?

Offline G. Augusto

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Re: $50 Gift Card from TM
« Reply #3 on: March 19, 2009, 05:56:38 PM »
oPe!
This email has been sent in error!
a

Offline jstepan

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Re: $50 Gift Card from TM
« Reply #4 on: March 19, 2009, 06:01:23 PM »
there is no way this was an "inadvertent error," i think they knew what they were doing and used this as a type of measure or test to see how many ticket requests were received within the hour they were available(or some other means of measurement)... i mean this is ticketmaster not a bunch of jonny jerkoffs...

if this is happens to be the case, then i hope that they use the data to better prepare/devise a system that curbs the sale of tickets to fuck'n brokers and allow fans access to these tickets... /rant

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